{"id":29638,"date":"2024-09-30T13:01:51","date_gmt":"2024-09-30T13:01:51","guid":{"rendered":"https:\/\/boostgrowb.com\/software\/freshworks\/"},"modified":"2025-07-07T16:15:22","modified_gmt":"2025-07-07T16:15:22","slug":"freshworks","status":"publish","type":"product","link":"https:\/\/boostgrowb.com\/en\/software\/freshworks\/","title":{"rendered":"freshworks"},"content":{"rendered":"\t\t
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What is freshworks?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Freshworks is an all-in-one business management software suite<\/strong> designed to improve operational efficiency, strengthen customer relations and boost sales performance. With powerful tools such as Freshdesk<\/strong> for customer service, Freshsales<\/strong> for sales management and Freshservice<\/strong> for IT service management, the platform centralizes key business functions. It is aimed at both SMEs and large corporations seeking a more fluid, connected and customer-oriented working environment. <\/p>

Thanks to its intuitive interface<\/strong> and intelligent automation features<\/strong> that simplify collaboration between teams. You save time on repetitive tasks, improve response times and deliver a superior customer experience. The various modules integrate seamlessly with each other, enabling unified management of the customer lifecycle, from initial contact to technical support and after-sales service. <\/p>

When you choose Freshworks, you adopt a scalable, modular solution designed to support your growth. Whether you’re looking to automate your prospecting<\/strong>, efficiently manage your support tickets<\/strong>, or optimize the performance of your IT teams<\/strong>, Freshworks is a real productivity lever<\/strong>. Its flexibility, rich functionality and customer focus make it an essential ally for all companies wishing to digitalize their management<\/strong> without unnecessary complexity. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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The freshworks principals <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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User-friendly interface:<\/strong> Freshworks offers an intuitive user experience, enabling rapid adoption by your teams, even without in-depth technical training.<\/span><\/p>

An all-in-one solution:<\/strong> Freshworks centralizes all your business tools – CRM, customer support, marketing, IT – on a single, intuitive platform. No more toggling back and forth between different solutions: everything is connected for simplified, consistent management. <\/span><\/p>

Advanced automation:<\/strong> Automate repetitive tasks, such as lead follow-up or ticket resolution, to increase efficiency and reduce human error.<\/p>

A solution for every company<\/strong>: Whether you’re a small business or a multinational, Freshworks offers plans to suit your needs and budget.<\/p>

Integrations:<\/b> Freshworks integrates seamlessly with your existing tools (Slack, Zapier, Gmail, Microsoft 365, etc.), making it easy to adopt without disrupting your workflows.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

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Freshworks<\/strong> is a suite of tools that optimizes customer relationship management and internal business operations. It includes solutions for customer support, CRM and IT service management, with an intuitive interface and automation features. <\/p>\n

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  • All-in-one platform<\/li>\n
  • Marketing automation<\/li>\n
  • Intuitive interface<\/li>\n
  • Multiple integrations<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"featured_media":24449,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0},"product_brand":[],"product_cat":[2497],"product_tag":[],"class_list":{"0":"post-29638","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-project-management-2","8":"first","9":"instock","10":"shipping-taxable","11":"product-type-external"},"acf":[],"_links":{"self":[{"href":"https:\/\/boostgrowb.com\/en\/wp-json\/wp\/v2\/product\/29638","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/boostgrowb.com\/en\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/boostgrowb.com\/en\/wp-json\/wp\/v2\/types\/product"}],"replies":[{"embeddable":true,"href":"https:\/\/boostgrowb.com\/en\/wp-json\/wp\/v2\/comments?post=29638"}],"version-history":[{"count":0,"href":"https:\/\/boostgrowb.com\/en\/wp-json\/wp\/v2\/product\/29638\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/boostgrowb.com\/en\/wp-json\/wp\/v2\/media\/24449"}],"wp:attachment":[{"href":"https:\/\/boostgrowb.com\/en\/wp-json\/wp\/v2\/media?parent=29638"}],"wp:term":[{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/boostgrowb.com\/en\/wp-json\/wp\/v2\/product_brand?post=29638"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/boostgrowb.com\/en\/wp-json\/wp\/v2\/product_cat?post=29638"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/boostgrowb.com\/en\/wp-json\/wp\/v2\/product_tag?post=29638"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}